Computer Concepts was founded in 2003 with the intention of offering custom built computers for the home user. Very quickly it became clear that people wanted more than just a new computer. Our customers were asking for help with problems and wanted someone to teach them how to use the rapidly changing technology that existed at their fingertips.
More than 15 years and three locations later, Computer Concepts now offers more than just custom built computers. Our stories are fully outfitted with state-of-the-art repair facilities capable of supporting the highest level of repairs on laptops and desktop PCs as well as all things Apple. But we don’t stop there, we also have the tools to fix many gaming consoles.
We also have full-scale training rooms in all our stores where we have the capability to teach over 50 technology classes. Topics range from basic to advanced instruction on using your Windows PC computer or your Apple iPhone, iPad and Mac computer. Our goal is to make sure that you are informed, so that you can get the most out of the technology that you use every day.
Our retail stores also carry a full line of new computing devices ranging from the latest Lenovo Laptops and custom desk tops from our own workshop and more. As an Apple Authorized Reseller, we carry a full line-up of Apple products from Mac computers to Apple TV. We don’t just sell computers and computer equipment; we sell computer accessories.
No matter where you live in Hampton Roads, there’s a location near you that provides award winning service. Call us to find out more about how we can help you or visit one of our convenient locations today to talk with one of our knowledgeable technicians!
No Appointments Required.
Hank recognized that computers were the thing of the future and started his computer career by taking every computer class available in college. He continued to work with computers while a communications officer for over twenty in the US Army. He then spent over twenty years as a government contractor as a computer system architect. He assisted in designing many of the military command and control systems. Hank has been the Major owner of Computer Concepts since 2004.
Alan started his computer career as a young teenager when he sat with his father and assisted him in building his own computer. Alan continued to be interested in computers and wanted to learn as much possible about computers. Alan graduated from a Tech school in computer repair. He has been with Computer Concepts since its start. Alan is a fully certified Apple and Windows Technician. He is Computer Concepts’ Lead Technician and Manager of the Yorktown Store.
Brent started taking things apart when he was 6 years old, starting with his parent’s vacuum cleaner. When he was 12 his parents got their first computer, he was hooked. Fast forward 3 years and he had built his first computer out of old parts. Today Brent is a Senior Service Technician with Computer Concepts. Brent is a Certified Apple and PC Technician. He is an Apple Certified Apple Technician.
With an extensive background in business development and customer service combined with, a strong technical background and a passion for building and repairing computers, Jeremy became a co-owner of Computer Concepts in 2012. Since then, he has earned his Apple and Windows software and hardware certifications Jeremy is now managing Computer Concepts in Chesapeake, which opened in 2016.
While attending the College of William and Mary Ryan was able to develop skills by repairing game consoles for his peers. Ryan graduated from the College of William and Mary with a political science degree. However he found that his passions was leading him towards the technology field. He started with Computer Concepts as a part time tech and broadened his technical knowledge base. Ryan is now the general manager of the Williamsburg location. Ryan is an Apple Certified Support Professional, Apple Certified Mac Technician, and Apple Certified iOS Technician.
Ryan had been interested in computers and how they worked since fifth grade. Ryan pursued the internship program with Computer Concepts to further his knowledge of computers. After his internship, Ryan worked for several computer repair companies that would further his knowledge. While working for these repair centers, he continued to expand his computer diagnostic capabilities. Ryan returned to work for Computer Concepts as a technician. Ryan is currently pursuing additional certifications allowing him to work on both Apple and Windows computers.
Arthur joined the Army right out of high school and when asked what he wanted to do in the Army he responded, “Anything with computers.” Arthur served eleven years in the Army as a Help Desk support and Network technician and System Administrator. He has a Double Bachelors in Mechanical Electronic Engineering and Space Studies. He is currently pursuing a Masters in Cyber Security. Arthur has been an Onsite Technician for Computer Concepts since 2016.
Brent has been a PC enthusiast for years. He has worked as a Residential technician over 7 years. He joined Computer Concepts and is a Windows repair tech / Onsite Residential Technician for both the Williamsburg and Yorktown stores. He will take every measure possible to resolve any problem fast and efficiently.
Dick has been in computer training since the 1990s. He has been the Training Director and lead instructor for Computer Concepts since 2010. Dick Smith presents both Apple and Windows classes. With over twenty years of training and technical experience, Dick has presented classes for not only new users and advanced users; but also businesses and organizations. Dick instructs over 200 classes and personal one-on-one training sessions a year
Elaine started her career with the first Apple dealer on the Peninsula. She continued as an Apple product expert with this company until she retired in 2006. Six months later Elaine returned to her previous employer as a part time employee. In 2012 Computer Concepts bought the company and Elaine agreed to stay on part time as an Apple Product Professional (APP).