Hampton Road’s Only Locally-Owned Authorized Apple Sales & Service Stores

Time With A Tech

Computer Concepts has implemented a "Time With A Tech" service in both of its stores. This service is a one-on-one meeting with one our technicians to get your computer questions and technical problems answered or solved.

Time With A Tech is available in 15 minute Increments. Each increment or portion thereof costs $25; however, the minimum charge for one of these sessions is $50.

Typical Consulting Services Provided:

  • Understanding Mac and Windows Operating Software
  • Understanding File Structures & Management
  • Understanding MS Office & Other Production Software
  • Installing & Learning Software
  • Basic Computer Troubleshooting
  • Working With Printers & Other Peripheral Devices

Software Application Consulting:

  • Internet Browsers - Safari (Mac), Chrome, Edge and Firefox
  • Office Productivity: MS Office Suite - Word, Excel, Access, Publisher
  • Office Productivity: Apple iWork
  • E-Mail Management - MS Outlook - iCloud Mail
  • Setting of Security Softwares - MS Defender, Norton AV, etc...
  • Accounting Software - Quicken & QuickBooks