Residential Services

Computer Concepts is a Hampton Roads computer repair company serving Newport News, Williamsburg and Yorktown, VA that was founded on a model that catered to home users. While we have grown to be able to support businesses, we continue to improve on our offerings to better service your computer at home. Not only can we help you with problems with your computer, we service other technology devices as well.

Our technicians can service your computers at your home or you can bring your computers in to our service center. Many problems can be resolved remotely without a visit with our Remote Support Service.

Desktop & Laptop Repairs

Computer Repair Hampton RoadsWith a team of experts with a variety of back grounds, Computer Concepts can work on any brand of desktop or laptop computer. Whether your computer runs Windows or Mac, our technicians are trained to help.

Our list of services includes, but is not limited to: Repairs & Upgrades, System Optimization, Virus & Trojan Removal, Data Backup & Recovery and Operating System & Software Installation. We can provide service in your home or you can bring it to us.

Apple Upgrades & Repairs

Apple Repairs Chesapeake VANot only do we have Apple certified technicians to ensure that you get the best service experience, but we have teamed up with Apple to repair your Mac computer under warranty.

Because Computer Concepts is an Apple Authorized Service Center, we carry many parts for your repair and have a direct line to Apple for fast delivery of what we don’t have to fix your computer under warranty. No more driving to Richmond or Norfolk for excellent warranty support.

Game Console Repair

Xbox Repair Newport News VATrue gamers play for hours on end. Sometimes all that playing causes problems with your console. From heat issues to dying hard drives and deteriorating disc drives, our technicians are trained to fix just about any console. We currently repair Xbox, Wii and Playstation gaming consoles.

Game console repairs usually cost around $100, but we need to be sure we can fix it before we can make any promises. We’ll run diagnostics on your game console first and let you know what it will take to get you back up and running.

Mobile Device Repairs

iPhone-Repairs.pngComputer Concepts provides repairs for certain mobile devices. As an Apple Authorized Service Provider, our locations serve as a drop-off point for iPhone depot repairs. Having a problem with your iPhone? Drop it by our store and pickup a loaner phone while we send it to the Apple’s experts in Cupertino. All repairs are completed quickly and with precision calibrated repair tools.

*Note that due to the proximity of our Chesapeake location to two Apple Stores, the Chesapeake location does not provide this service.

Complete List of Services

  • Hard Drive Upgrades
  • Memory Upgrades
  • Motherboard Swaps
  • Processor Upgrades
  • Gaming Customizations
  • Water Cooling Systems
  • Hardware Troubleshooting
  • Advanced Laptop Repair
  • Game Console Repair
  • Hardware Installation
  • Hard Drive Replacement
  • Data Recovery
  • Software Troubleshooting
  • Software Installation
  • Software Configuration
  • Operating System Upgrades
  • Custom Software Training
  • Virus Removal