Computer Concepts, Hampton Roads’ only Apple Authorized Service Provider, today announced that Apple has awarded the company with the “Premium Service Provider” distinction. Only the top performing Apple Authorized Service Providers are given this title. According to Apple, “Premium Service Providers consistently deliver exceptional repair support and customer experience that meet Apple’s exacting standard for high-quality repair and prompt service.”
An Authorized Service Provider since 2010, Computer Concepts is receiving the distinction for the first time. The Premium Service Provider program was introduced in mid-2011 with only 6% of Apple Authorized Service Providers nationwide receiving the “Premium” classification from Apple. The honor helps to recognize providers as well as to let customers know that they are dealing with a company that is not just reputable, but that strives to provide an unmatched level of service.
Since being founded in 2003, Computer Concepts has grown by leaps and bounds. Landing in Newtown for the first time in 2006 they upgraded to a larger location, just two stores away, in 2010 when the company achieved Apple Authorized Reseller status. In 2011, they achieved Apple Authorized Service Provider status and in 2012, Computer Concepts opened its second location in Yorktown.
“It’s an honor to have received the Premium Service Provider distinction,” said Hank Healy, co-owner of Computer Concepts. “We’ve worked hard from the very beginning to offer exceptional service, provide quality products and offer training to the every day computer user. With the ability to sell and service Apple products we have been able to grow to serve even more customers. Today we’re looking for a community in Hampton Roads in which to open our third location.”
About Computer Concepts
Computer Concepts has provided the Hampton Roads community with a wide range of technology products and services since its founding in 2003. Offering products and services for both PC users as well as Mac users, the company strives to be the solution for anyone with a technology need. Computer Concepts provides in-store, onsite and remote services to consumer and business technology users. With a classroom in both of its facilities, the company offers classes on a weekly basis on over 30 different topics.